GBP 2025 Brochure - Flipbook - Page 80
GENERAL
INFORMATION
PRICES
SINGLE TRAVELLERS
The pricing details in this brochure are per person and are
based on double occupancy, requiring at least two adults
to share accommodations. Children aged 11 and under,
travelling with two full-fare paying adults, have a discounted rate. Infants under 23 months old will be charged
for a coach seat. For solo travellers, a “Single Supplement”
fee applies. Please note that age calculations are based on
the return date of the journey. The prices in this brochure
are for indication only, and we operate a dynamic pricing
policy.
Individuals travelling alone will incur the standard adult
fare and a single supplement fee. Please note that Star
Tours cannot facilitate room-sharing arrangements with
other passengers.
HOTELS
Unless otherwise noted, Star Tours selects accommodations that adhere to a 3-star rating based on national
standards. These accommodations have basic amenities,
including en-suite bathrooms and a television. Rooms
around Europe offer a more compact living space than
other global regions. Guests should be aware that baby
cots are unavailable. Furthermore, many of the hotels do
not feature air conditioning, elevators, or tea-making
facilities in the rooms, and we recommend that guests
carry a portable kettle for their convenience. It is pertinent
to note that our hotels are strategically situated outside
the city centre. Be prepared for smaller spaces for guests
booking triple rooms in the UK and Europe. Sometimes,
accommodation may comprise one double and one single
room rather than a traditional triple room, ensuring space
for three guests but not a predetermined bed con昀椀guration. Triple or double rooms with a child bed option
typically feature a standard double room with a sofa bed,
not offering additional space.
CHANNEL CROSSINGS
In 2025, our coach tours will primarily operate through
channel crossing routes originating from Dover, Calais,
and Dunkirk and limited departures via Eurotunnel
services from Folkestone. Star Tours retains the authority
to divert tours to alternate ports as needed.
Passengers must accurately complete and submit
all required information through the new European
Travel Information and Authorisation System (ETIAS)
before arrival.
TOUR REPRESENTATIVES
A dedicated Tour Rep or Driver oversees our escorted
tours to address any needs during your journey. Please
note that they might join you after the initial pick-up.
During 昀氀ight or rail segments of the itinerary, passengers
will be unaccompanied but will meet a tour representative
at the speci昀椀ed arrival destination. A tour con昀椀rmation
will be emailed to you one day before departure. The Tour
Manager’s contact details are shared once you join the
tour. At least one person in each group should have a
reachable mobile number to ensure smooth coordination.
The tours will primarily be conducted in English.
Following the last sightseeing activity, the tour manager
may leave the group and hand over the responsibility to
our experienced drivers to ensure the group’s safe return
to England.
ROOM CONFIGURATION
Most hotels accommodate up to three individuals per
room. For families of four, comprising two adults and
two children, one child will be provided with an extra bed,
either a sofa or a roll-away bed, while the other shares the
existing bedding. Note that:
• Extra beds are designed for single occupancy and are
not full-sized double beds.
• In EU hotels, double beds often comprise two adjoining
single beds.
• Scottish hotel rooms tend to have moderate dimensions,
potentially reducing walkable space in the event of setting
up a sofa bed in triple rooms.
Should your party include one adult and one child, the
child will incur an adult fare to of set the room cost, which
is predicated on double adult occupancy. Please plan
accordingly. (Please see below).
*For Example: if tour cost was - Adult £ 100 / Child £ 50.
YOUR FAMILY
WHAT YOU PAY
TOTAL
ROOMS
1 Adult +
1 Child
£ 100 + £ 100
£ 200
1
2 Adults +
1 Child
£ 100 + £ 100 +
£ 50
£ 250
1
2 Adults +
2 Children
£ 100 + £ 100 +
£ 50 + £ 50*
£ 300
1
2 Adults +
3 Children
You will have to pay for either a single
supplement for your third child;
otherwise, two of the children will
have to upgrade to pay adult fares.
You will receive two rooms.
*If a quad room is unavailable, a reduction as mentioned
in the tour itinerary will apply. Note that such rooms have
limited space and may not be suitable for taller adults.
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CHANGING THE ITINERARY &TIMEKEEPING
Please note that the tour rep reserves the right to
modify the itinerary as they deem 昀椀t during the tour.
These changes are usually due to unexpected delays or
signi昀椀cant local events. While travelling on organised
group tours, adhering to the timings given by the tour
rep is very important. All our tours are subject to DVSA’s
driving hours governance; hence, the passengers are
responsible for ensuring all departure times are followed.
Star Tours will not take responsibility for passengers
left behind due to not adhering to itineraries and times
stated by the tour rep for any reason and any subsequent
impact this may cause 昀椀nancially or non-昀椀nancially. The
passenger must ensure that they clearly understand the
departure time from any given point. Please be aware that
itineraries, especially for 昀氀ight tours, may change. For the
most up-to-date itinerary details, please visit our website.
Additionally, please note that tour routing may be subject
to modi昀椀cation on speci昀椀c departure dates. In some cases,
the tour may operate in reverse itinerary order. Rest
assured, no sightseeing or excursions mentioned in the
itinerary will be missed unless due to holiday closures.
We recommend con昀椀rming the itinerary status before
booking your 昀氀ights.
the coach. Coaches will not have Wi-Fi or charging points.
Some coaches may have USB charging points.
DISTANCES & JOURNEYS
Long journeys between cities are inevitable during touring
holidays, given the extensive distances in Europe. We encourage passengers to dress comfortably and be prepared
to spend much of the day on the coach. It is wise to have
essentials such as water, dry snacks, tissues, and medication readily accessible in your hand luggage.
CURRENCY
We advise passengers to obtain the necessary currency
before the tour commences. It might be challenging to
facilitate currency exchange during the tour, and the availability of ATMs or card payment options can be restricted
in some areas. Keeping EURO change handy is recommended, as it may be required to access toilet facilities in
several European regions. For most of Europe, Euros will
be acceptable; however, we highly recommend securing
Swiss Francs for your stay in Switzerland. UK tours will
require Pounds Sterling.
CHILDREN & YOUNG INFANTS
An infant fare will be applied for families travelling with
infants under two years, with an additional nominal
supplement for 昀氀ight tours. Star Tours advises parents
to bring their coach-compatible booster seats, as we do
not provide them. We recommend carrying ready-to-use
baby milk and food since these items are unavailable at
the hotels or restaurants during the tour. Considering that
not all hotels are equipped with kettles, bringing a bottle
warmer or kettle for heating water is wise. For storage in
the coach’s baggage lockers, pushchairs/strollers must
be foldable. In the interest of safety, children are not
permitted to occupy seats near the front of the coach.
BAGGAGE
Our driver assists with loading and unloading one
suitcase per person, adhering to a 23kg weight limit and
dimensions of 90 x 75 x 43cm. Additionally, passengers
may have one hand luggage that does not exceed 5kg and
has a maximum size of 20 x 20 x 48 cm. Passengers are
responsible for transporting their luggage to and from
the coach and hotel room; some hotels may not have lifts.
Luggage stored in coach lockers will only be accessible at
the hotel or 昀椀nal stop. Please note exceeding the luggage
allowance will incur a daily fee of £10 per bag, and all
luggage is stored at the owner’s risk. Star Tours is not
responsible for any luggage loss or damage.
WEATHER
Weather in Western Europe can be unpredictable,
resembling the climate in England. We recommend
carrying a small umbrella year-round and checking the
average temperatures for your destination online to
pack appropriate clothing and footwear. Be prepared for
evening sightseeing as well.
COACHES & TRANSPORTATION
CLOTHING & ACCESSORIES
Our coaches are equipped with amenities including a TV,
DVD or CD player, and air cooling systems, with most also
offering emergency toilet facilities to be used sparingly.
However, be advised that coaches on 昀氀ight tours may not
have toilet facilities and occasionally in other instances.
Alternative transport without these amenities might be
utilised for speci昀椀c transfers, denoted as UKNL, UKSH,
EUDL/D, SWGP/D, SPLE, and HDTS. Smaller transfer
vehicles will not have WC. Not all seats will have reclining
facilities. To ensure a comfortable journey, we maintain
a strict no-smoking policy, which extends to e-cigarettes
and vaporisers, and prohibit alcohol consumption on all
coaches. You can only consume water and dry snacks on
Light attire complemented with a jacket or sweater for
cooler evenings is recommended in the summer months.
Carry waterproof jackets or umbrellas for sudden
downpours. Adding to your packing list, consider sun hats,
cooling mist sprays, and sun protection creams for
sunny days. Adequate footwear for the planned itinerary
is essential. Equip yourself with travel adapters for
charging electronic devices, owing to varying socket
standards abroad. You might also 昀椀nd it bene昀椀cial to
bring along a compact travel iron, hair dryer, or kettle,
as not all hotels offer these amenities.
0208 900 2323 | Book Online: www.star.tours
